• Justin
  • Administrator
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  • From: California
  • Registered: 2009-02-05
  • Posts: 24

Topic: Welcome to Support Forum for other systems

Welcome to the Support Forum for other systems.  Post here to receive free technical support for systems which do not currently have a dedicated support forum.

Justin Sinclair

New and Used Ultrasound Equpiment Specialists
Universal Diagnostic Solutions

Justin's Website

  • Registered: 2010-02-22
  • Posts: 10

Re: Welcome to Support Forum for other systems

Dear Justin,
I wonderinf if you can offer some help. We are having a Sonos 5500 that boots up but the screen doesn't display anything but blue color and the the edges of the screen are black like in a low voltege situation. The input voltage for the tube screen is 120.

Does this have to do with the monitor only our is it a comunication problem between the electronics board and the display tube?

  • Todd
  • Administrator
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  • From: Oceanside, CA
  • Registered: 2009-02-05
  • Posts: 127

Re: Welcome to Support Forum for other systems

I'll ask one of my service reps if they can help with this one, I'm not entirely fluent on the Sonos 5500.

I don't suppose you've had a chance to try running any diagnostics? Or have you used any external video devices to see if its a monitor issue or other hardware issue?

Universal Diagnostic Solutions

Todd's Website

  • Registered: 2010-02-22
  • Posts: 10

Re: Welcome to Support Forum for other systems

Thanks Todd,
I didn't try any other external video device. Were you able to get in touch with some one who can help on this as well?

Regards.