Topic: Acuson Cypressviewer

I am assisting a friend who has an Acuson Cypressviewer Ultrasound System ver. 4.01. The system works fine except that lately he has run into a problem that we have not been able to figure out yet. The studies have been recorded on diskettes and we are in the process of transferring them to a laptop. The problem we are encountering is that after loading a significant number of studies to the laptop, the program is now taking a very long time to load the files. It seems that at the beginning it was working fine but now it has slowed down to the point where it almost looks like the program is hanging.

We are wondering if anyone has had any experience with this? One thing we did try is to start over with a faster laptop that had more RAM but we experienced the same thing. The first few transfers went well but as soon as the number of studies increased, the application slowed down like the old laptop. Is there a limit to the number of studies the laptop can store before it causes the application to slow down?

Any help would be very appreciative...
Thanks,
Francis

Last edited by fefuller (2010-10-21 04:37:15)

Re: Acuson Cypressviewer

Version 4.01? What revision level is the Cypress itself? Seems a bit low, since most of the systems out there now are Rev. 12 or 14 (the Revision 20 Cypress has a different body style).

It could be the Cypressviewer software, possibly a bug that was fixed in a later revision. Have you had a chance to view the CPU/RAM usage (I'm going to assume you're using Windows) in the Task manager, Performance, or Processes section. That should tell you how much RAM the application is using.

I can try using the Cypress Rev. 14 that I have here with our Cypressviewer software, but I also need to know the average size (mb) of the studies you're transferring, so I can accurately replicate your situation.

Universal Diagnostic Solutions

Re: Acuson Cypressviewer

Hi Todd,

Thanks for the quick response. The version of the software is 12. Here are the specs on the mem and file size:

mem usage=382K

# of files=300

Each study has an average size of 29000KB.

I have about 300 studies loaded so far.

The laptop has 512MB of RAM. At this point it looks like the laptop has insufficient RAM. The software worked fine until the number files increased. I am thinking that when the software boots up , it loads all of the files in its library into RAM. If that is the case then that would explain why it slows down as the number of files gets added to the library.

I will go ahead and install more RAM on the laptop and see how much of an improvement it makes.

Thanks for any additional insight you may be able to provide.

Francis

Last edited by fefuller (2010-10-21 04:34:39)