Aspen Error

Strange for a DCI to prompt a 0002 message. I'd suggest turning the system off, unplugging it from the outlet, pulling the DCI2 out, check all the pins where the cables connect on the top portion of the board, check for dust, reseat the RAM, reseat the JPEG2 Daughterboard, and then plug the board back in.

To access the DCI2, you need to pull off the side panels on the right side of the system when facing the monitor. Once the plastic side panel is off, there is a smaller RF shielded aluminum panel with 6-8 screws that just need to be loosened, you can then slide the smaller panel to the left and pull it away from the card cage.

The DCI2 is shown in the picture below. It's the third board to the left from the far right (DCI2, VPB2, IOB).

Hm... when you say 'doesn't show image', what exactly do you mean? Does it pass power on diagnostics, get to the Aspen screen.. then nothing? Or does it boot to where you normally start scanning, but no image appears when a probe is connected?

As for the software, I do not think that it will resolve your issues, but if you wish to reload software here are the steps you need to follow:

To install the software, the machine needs to be off, but plugged in.

Insert the disk into the MO drive (located on the front of the Aspen, to the far right of the “Power” button).

Power the system on, and hold down the “U” key for 5-6 seconds. The machine will put some text on the screen, something like “Shutting down operating system”.

The system will copy the data from the MO disk, verify that it is an upgrade disk (usually takes 2 minutes, it will also display some text letting you know its verifying).

After that’s all loaded, there will be a prompt (should say “7.03 is already installed, would you like to install 7.03 anyway?”), with a bunch of “U” letters. Just backspace to remove them all. Press “Y” and “Return” to continue.

The system will ask if you want to reformat the hard drive (reformatting is not necessary unless the hard disk is corrupted) - either press “Y” or “N” for yes/no, and then “Return”.

If Yes: Select Option 1 (re-installs the operating system, micro-code, and AEGIS software), by typing “1” and pressing “Return”.

If No: Select the options that allow you to reinstall AEGIS, and Lynx OS. The microcode burnpak does not need to be reinstalled unless there are issues with probes connecting that are licensed.

The software will ask if you want to preserve your current AEGIS configuration (your pre-sets, any information you had saved in the DICOM settings, etc), which I would recommend trying to do. Unless you’re able to back-up your presets to a disk (preferably imaging MO disk, don’t use the software disk for Preset backing up).

If you choose to preserve the AEGIS configuration, press “Y” and “Return”.

The software will begin the upgrade/re-installation, and saving of your pre-sets/information, etc.

It takes a while (15-30 minutes) to complete, but when it’s done there will be a prompt at the bottom to reset the system. Either power the system down, or press the Reset button, which is under the keyboard on the right hand side, small, hard to see little button, but its in an indent in the Aspen chassis. See the picture below for reference.

One thing you could try is booting up into the diagnostic menu. When the system is off, hold that "Test" button up and turn the system on. It should say something like "Initializing Diagnostic Menu", once you see that, let go of the test button.

If it boots to the diagnostic menu, try running the "Power On Diagnostics". When it completes it should either show you a list of errors or ask you to press any key to continue, in which case it will take you to the list of errors. Let me know what they are, or if you had any errors.

As for the 0002... whenever I've come across the problem its always been power related. Do you have a voltage meter that you can use to check the power points on the main power supply? Or do you see any red error numbers appear on the power supply error LED, which is located at the back of the system, behind the swinging door.

When I get back into the office on sunday/monday (it was a holiday thurs/fri for us) I will get the voltage test points for you.

One other thing you can try is to remove the DCI2 entirely from the system. The Aspen does not require the hard drive, MO drive, or DCI2 to boot on.

You will need to reconnect the SVC-VPB cable once the DCI2 is removed.

Please try this and let me know if it does anything different.

Yeah, if the DCI/Hard Drive/MO Drive are missing from the SCSI chain, it will not connect to AEGIS.

If removing the DCI2 allows you to boot, then chances are it's the DCI2 causing the failure.

Let me know what you're able to find out when you get the parts.

Easy fix for that is to change it from GenRad to Cardiac. This can be done by changing to an Acuson Cardiac preset/application, or when the 4V2c is plugged in and comes up as a 4V2g, there is a button on the keyboard labeled "Options" (upper right of the user interface), press that and you should be able to pick "4V2c" from the list.

I would also recommend cleaning off the pins/contacts on the transducer case as well as the Aspen, at the front.

It's fairly crude, but I've used a tooth brush and contact cleaner on the front ports, seems to work well. Give it some time to dry out though.