Art,
Sorry for not getting back to you until now. I currently don't have a Cypress in stock, so I've been trying to find someone I can bug for information. I'll call around again today, but if I can't find anyone, would you be cool with me muddling my way through the setup menus? I have a vague recollection of where stuff is... but I may need your assistance.
On they keyboard is a Setups key, press that... and look for either a System or Setup tab. There will be expandable trees on the left side of the monitor when you go to the Setups tab... (pretty sure its Setup..). Look for System Info, or Machine Info/Cypress something.. you might have to click on the actual listing, instead of just expanding the tree/column. Look for something that says Software Revision, or just Revision.. should be an 11, 14, or 20 something.
Easy way to tell if its a Revision 20 is to look at the image I have on CypressUltrasound.com -- the one in the header, it's gray. If your Cypress looks like that... then it's a Rev. 20. And you need to have Rev. 20 CypressViewer software.
As for the crossover/network cable, I've tried with both, but never had much success in transferring files. Did you get the system from a 3rd Party Vendor, or the Manufacturer?
Universal Diagnostic Solutions